No. 01 · PDF in German · 29 pages
SALT Guest Experience Audit
Look at your own guest journey with intent, compare it with what guests say, find inspiration that suits your hotel and plan three changes.
€59incl. VAT
About the self-auditIdeas and practical tools for developing the guest experience at your hotel with intent, at your own pace and with your own team. The Library currently holds one tool: the SALT Guest Experience Audit.

Look at your own guest journey with intent, compare it with what guests say, find inspiration that suits your hotel and plan three changes.
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